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by pmoriarty 3305 days ago
"When you pay for content, you are the customer. When someone else pays for the content, you are the inventory."

Subscribers to the NYT: are they the customer or the inventory (or product)?

Subscribers to Netflix: are they the customer or the inventory (or product)?

I really don't see why companies wouldn't treat them as both. So many businesses are operating on a subscription model, and still treat their "customers" as databanks ripe for mining and selling to their "real customers": advertisers and other purchasers of user data.

The 21st Century has really become the century of spyware, and I don't see paying for content as a reliable way for consumers to avoid being a target.

1 comments

Based off a quick glance through Netflix's financial reporting, I'm not thinking they sell your data (https://ir.netflix.com/financials.cfm?CategoryID=282) Although of course they use it internally.