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by doubleplusgood 3312 days ago
My wife has a small business similar to yours, and I ended up building a micro CRM for her, complete with scraping (some of our vendors don't offer an Api), reports, invoicing etc.
2 comments

My story is similar. My friends wife was selling Indian women clothes and I took a stab at re-jigging her business for the "messaging-first" world. worked like a charm. she is now selling a very non-differentiated product at the rate of 1 every 20 working minutes. :-)

so now we have good problems to solve like actually needing a CRM, invoicing etc that I hoping to do via a web app.

Once that is done, it could be sold to other similar businesses. I have already done some presales using my mockups and there is interest.

you should just blog about whatsapp selling and sell your services; other than selling to Chinese on wechat I have no idea what this even is or how/why it works.

below you said you are running whatsapp sales for b&m shops, but how do customers find you? afaik whatsapp has no discovery features.

If are really curious, I would be glad to explain on a call on how a customer finds us, how a sale happens and money is collected.

don't wanna post exactly how that is done publicly (yet)

Curious: what impact did that have on her sales numbers?
It streamlined the process significantly, lowering the total "handling time" from a couple of hours to ~10-15m in total, which freed up time to tend to custom commissions from clients.

I don't have serious hard numbers before that, as the CRM saw its first commit around sale #6.