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by ehnto 3310 days ago
I doubt a regular user would notice 100% CPU usage and even less certain that they would know what to do about it or what was causing it. Most OSes operate chrome just fine when another process is asking for 100% as well.
2 comments

Their fans running at max (or a very warm device) would let them know. This has been the experience among the non/less-technical users in my company.
You must have been working with at least quite young people or something. My experience goes the other way. I've seen people who bought a new computer because their fans were running at max and the reason for that was that they were full with dust and dog hair.
I "fixed" someone's computer that would regularly crash a few minutes after starting it by vacuuming the dust out. :)
Pure magic!
Right, they might notice it, but why would they care? They don't know that they should care, it is just a computer being a computer and it probably spins up the fans for other tasks too. They would be right to not care unless told otherwise, sys ops isn't their job.

I think it would be smart to educate people as part of a regular security briefing for non technical staff though. But if it's something that high of concern to your company maybe an automated CPU usage monitor could alert the team to anomalies.

They would care when their laptop shuts down. [1]

[1] I was running a test today when the program being tested ran into a very tight loop and the fan really kicked in. I was curious if it would finish and let it run for several minutes until all went quiet and the screen went dark. It had shutdown to prevent heat damage.

That means the fans need to be cleaned of dust.

A laptop overheating from few minutes of 100% CPU is not normal.

Unless it is a really crappy laptop.
Does battery usage not matter?
Not for every device. Desktops aren't obsolete, some laptops never leave their desk and Chrome is a target for WebAssembly.
Regular users do notice things like that, they just can't articulate it. "I think my computers getting old" and "I think I have a virus" are common ways of trying to explain things like this.