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by rjprins 3305 days ago
Indeed very often the problems people encounter are described well in the error message and/or stacktrace that is printed. But many, many people find it very hard to correctly read and understand those and it's because that is also a hard skill to learn.
1 comments

People will actively refuse to read error messages[1].

I don't know how many times I've been trying to fix something with somebody, and an error dialog comes up, and they dismiss it instantly, before whatever content it might hold has a chance to flash across their retinas. Then I have to get them to do whatever it was four or five more times, before they calm the hell down and let me read what the error message is telling them.

[1] https://www.joelonsoftware.com/2000/04/26/designing-for-peop...