[pattrn]

I released a mobile application about ten months ago. By far, I've gotten the best feedback through the feedback feature I built into the app. It's a simple dropdown menu, accessible from any screen, that allows the user to send feedback directly to my email. In addition to this, I talk to my users. These two techniques have given me an overwhelming amount of domain knowledge to build.

Just reaching out and talking to people works wonders and takes almost no effort, so I never had to automate any of it.

[tmaly]

Do you use a call to action to let them know its there or to prompt them to use it?

[pattrn]

I do not currently use a call to action within the app, but that's a good idea. I'll try it out.

Thanks!