[shade23]

You mistake an overview to be the necessary steps. This is a complicated process which has several unknowns that can factor in unknowingly. There is a procedure involved and also guidelines, but the human factor can tend to throw both of these things out of the window.

It is unfathomable because unless you undergo the process (of informing a parent of their child's death), you can only sympathize.

And I think pretty much any process can be broken down as a well defined flow chart.

But as long as you are dealing with emotions and humans, no flowchart is foolproof

[pdxandi]

Well said. My wife is a pediatrician and she has echoed as much to me many times. She often holds it together just long enough to give the news and comfort the family, then finds an empty room to grieve in her own way. She has said that it never gets easier.