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by corysama 3312 days ago
Sonic.net customer here. Why I give them my money:

1) https://corp.sonic.net/ceo/ The company is politically outspoken and well aligned with the interests of its customers.

2) Their customer service is actually knowledgeable, empowered and downright pleasant to engage with. The only frustration I've had is whenever they've had to delegate work to AT&T.

1 comments

I'll also note that, though the DSL service is obviously not very fast, it has had excellent uptime and consistency for me. I'm consistently able to stream HD video (1080p 30fps, 900p 60fps) without interruption. Contrast this to local cable where many people complain about poor streaming performance around peak times, despite much 'faster' service.

As much as 12-14Mbps is limiting, you genuinely get that performance nearly always.