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by pacaro 3315 days ago
Leaving you without a card for 7-10 business days.
1 comments

No, this generally doesn't involve immediately cancelling your existing card, sending you a new card and canceling the old one when it arrives is a much smoother experience.

Who doesn't ship next day anyway?

Chase didn't bother sending me my chip-and-pin card before canceling my old one. Took a week to get the replacement.

Pissed me off to hell since the previous card was less than a year old and they should have just issued me the chipped card then.

Me experience is that at the first evidence of fraud or compromise the card is cancelled. The replacement arrives 7-10 days later. I'm sure it depends on the issuer, but banks in the US tend to a lowest common denominator customer experience.