[avaer]

Welcome back!

One of the worst parts of open source is when someone who has been happily getting value out of your free product for 4 years opens an issue to complain about how quality has gone downhill, and you need to fix a few things.

[abrookewood]

I don't think this is fair. The mods want the site to be successful and the parent is pointing out something that should be a cause for concern for them. No one wants HN to turn into the next Slashdot.

[dagw]

But a bug report that says "Your program seems to have gotten slower over the past four years and I feel like it's crashing more often. Please fix it" isn't very useful. A couple of concrete examples of specific problems with some suggestions on what should have been done in those cases would have made the post much more informative.

[Bakary]

Surely the mods are able to figure out what the site needs better than any regular user, by virtue of their continued monitoring?

[Dylan16807]

It's somewhat more likely but I wouldn't say "surely" at all. There are a lot of other factors.