| > People had the need to be emotionally invested and get rewards from the process of making the cake not just the end result. Yes! Not sure it really works with Ikea, but it works in other contexts. See this (excellent) video from Ooshma Garg of Gobble telling the story of her startup: https://www.youtube.com/watch?v=A21qyXsAfME Gobble was at first a marketplace where local people could sell their ready-made food to other people who don't have time to cook but don't want to order ordinary take-out. In order to grow her startup she asked customers what they wanted; they said they wanted instant orders and it failed. Then she produced excellent food, and all you had to do was heat it up in the microwave. People loved the food but sales were sluggish. The main insight was gained by watching customers use the product inside their homes; they discovered that although the food was good, people were ashamed to serve microwaved food to their loved ones. So Gobble offered ready-to-cook elements that you can prepare in a pan, and the startup really took off then. Maybe she would have saved some time by reading this post! ;-) |
the one quibble i have with the otherwise insightful article on the ikea effect is the reasoning underlying the cognitive bias. i believe it is incomplete. not only does our self-esteem rise when participating in the creation of a product (however minor), but so too does the esteem we receive from others.
the article talks about the former effect, but not the latter, though the latter effect matters as much or more to most (all?) people. the examples presented (cake, ikea furniture, even gobble meals) tend to be enjoyed by others as much as the self. other people knowing that you expended non-trivial effort in making something they can then enjoy generates social value (whereas buying an equivalent cake doesn't generate much social value).
further, the example from the article about profile creation during sign up needs a caveat: the resultant profile really needs to seem novel to other people, not just be something that essentially looks and feels live every other profile, otherwise it won't create much in the way of the ikea effect.