[employee8000]

If every Twitter accusation and perceived injustice against Uber were investigated, there wouldn't be enough time in the day for anything else.

I had an Uber ride from a driver who accused Uber of paying a lower surge rate than what the passenger was paying. I assured him this wasn't the case but he insisted it. I told him exactly what I was paying, gave him my personal cell number and told him to call me if he collected less than this amount (less the Uber %). He never called me.

A lot of people have suspicions and conspiracy theories but Uber would not be in business if it did things like this. Most of the Uber employees believe strongly in what the company is doing, around the world, and exploiting women by charging them higher fees is not something we would tolerate. That's not how a sustainable company makes money.

[unityByFreedom]

> If every Twitter accusation and perceived injustice against Uber were investigated, there wouldn't be enough time in the day for anything else.

Perhaps having an opaque, complex pricing scheme isn't great for customer service or public perception of the company.

[employee8000]

Personally, I agree and we will have to wait and see what happens ultimately.

Amazon tried this a few years ago, and I believe they stopped doing this but I'm not sure. But if I knew or suspected that Amazon was trying to squeeze a few percent from me, it would make me less inclined to use them. I can't see how this isn't the case with Uber as well, if customers suspect they are being gouged. It would then open the doors for vast accusations like the twitter post.

[unityByFreedom]

I'd also point out that swaths of people probably already have left Uber and tons of other companies for unethical practices.

You just don't notice because they get replaced, and the new people assume that existing practices are the norm. The world keeps spinning.

I guess my point is, if you don't see many people leaving at once, that isn't evidence there isn't something fishy going on. People have families, mortgages, children's tuition payments...

[twoodfin]

Perhaps, perhaps not. Uber seems determined to find out.