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by EnderMB 3324 days ago
My OnePlus One is still going strong, and is as fast as ever.

I'm tempted by the OnePlus Five, but I may wait a few months to see if there are any issues before I purchase one. The customer support at OnePlus is notoriously poor, so I'm keen to wait for the second batch to arrive off the factory floor.
1 comments
lorenzhs 3324 days ago
Eh, I liked my OnePlus One well in the beginning, but then the touch screen wouldn't work outside in summer, and failed completely after less than a year. Their customer service was much worse in those days (this was nearly two years ago), so I replaced it myself with an aftermarket screen until that one died a year later, too, though I obviously can't blame OnePlus for that. A friend who also has a OPO had to replace the bottom logic board because his microphone stopped working. Glad to hear yours works fine.

OnePlus provides impressive specs per dollar, and their phones are really nice 95% of the time. The last 5% is where they lost me.

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pas 3324 days ago
I don't think that iPhones are significantly better. 2-3 out of 100 will die completely (motherboard/screen) in about a year.

Probably the classic infant mortality curve, just as my OnePlus 1 is going strong, a lot of my friends' still have their older phones, because they still work flawlessly.

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lorenzhs 3324 days ago
Maybe it was just bad luck. But 2-3% failure rate sounds very high, can you provide a link with more information?
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pas 3324 days ago
No, sorry, it's pretty much a hunch/guess/anecdote/observation.

I only found software rates https://www.blancco.com/resources/rs-state-of-mobile-device-... though I know nothing of the veracity of this ... study.

https://www.statista.com/statistics/218777/failure-rates-for... ..

Ah, finally something a bit more relevant: https://www.squaretrade.com/cell-phone-comparison-study-nov-... 2% for iPhone 4.

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lorenzhs 3324 days ago
Thanks for looking it up. I also found the blancco study, but their score includes "crashing apps, WiFi connectivity and other performance issues" so it seems more like a consumer satisfaction survey than a device reliability study.

The squaretrade thing is more interesting, the raw data for the statista link is https://www.squaretrade.com/htm/pdf/iPhone_failure_rates_6_2.... I'd be interested in an update on that, phone materials have changed a lot in the last six or seven years. I would hope that things have improved overall but it would be nice to get confirmation on that.

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