Hacker News new | ask | show | jobs
by fr0man 5841 days ago
U-Haul has some right ideas when it comes to their website:

You Searched for: uhaulsucks.com WHOIS results for uhaulsucks.com

   Registrant: 
      U-Haul International
      U-Haul International U-Haul International
      2727 N. Central Ave. .
      Phoenix, az 85004
      US
      Email: webteam@fc.uhaul.com

I had been burned badly by their awful pricing, trucks, and customer service about 4 times in a 1-year span back in 2001 and had the brilliant (to me at the time) idea of starting a site for posting U-Haul horror stories and warning people away. I just laughed when I saw this. Well played, U-Haul, well, played.

For what it's worth, rent their trailers but stay as far away from their trucks as you can. Go Penske or even Ryder if you have to.

2 comments

Interesting, out of curiosity I tried to visit the website. Of course, they don't have a page up. Instead, chrome recommended http://uhaul-sucks.com

Secondly, I'm in the process of planning a move from Eastern Canada to the midwest. Uhaul will only rent me a truck for as little as 6 days for 1600. They have determined, for safety reasons, that it will take me that long to complete my trip. It`s a 17 hour trip, of which, I'm young and can do that in a single day - two days, worst case scenario. Needless to say, I won't be using their truck and their service.

That's funny. Maybe GoDaddy can add that to their (lengthy) checkout process: Don't forget to register 'YourBizSucks.com'!