| Apple spends years meticulously developing and then releasing the most successful (and profitable) consumer computing platform of all time. Nearly every man, woman and child in the US has an Apple device no more than five feet from them at all time that's completely capable of controlling every home device connected to the internet. Amazon spends years and billions of dollars trying to compete in the hardware space with Apple, unsuccessfully releasing a phone and several very average tablet devices, none of which really gain much traction. Then they release a device that can respond only to voice "pretty well" which can now handle VOIP calls only with other Amazon devices and we are ceding this battle to Amazon? I think Amazon has to greatly improve the user experience before the Echo moves past a cool novelty item for me. I own one, and I can honestly say I feel no desire to purchase any more. My Nest cam on the other hand I use all day to monitor my dog (using my iPhone) and often consider switching to Google Home and buying more Nest products because I feel invested in that ecosystem. To me, the tablet/smart phone experience is just more efficient and easier than dealing with voice. That's just my own experience though, and time may prove me very wrong. |
Echo/Alexa is the first step to that ubiquitous IoT future, where computing is sort of removed from the terminology and services are just available on demand in the most natural of human interfaces -- voice.
Similar to that first moment of watching a 5 year old ( or 60 year old ) accessing YouTube on an Ipad ( simplified touch interface ) when the first i-devices came out. The voice interface will be just as transformative, if not more so.
The moment for me was when my 2 year old niece screamed, "Alexa, play the gummy bear song"... and it started playing, and she started dancing. That was a game changing moment for me, to realize that this device opens the doors for the young, the old, the impaired, and even the tech averse to access all kinds of cool tech that we take for granted. Hell even for me, "Alexa, play the latest 'how I built this' podcast"
Don't get me wrong, typing and touch is infinitely more efficient and powerful, but voice will be infinitely more accessible. Touch devices, as simple as they are, still require a mental model of which icons provide which services, clicking through and typing out requests and looking at results, versus what my 2 year old niece was able to do with Alexa.