| My suspicion is that the silence reflects the company culture (and perhaps the larger culture depending on where the company operates). Some elements that may be in play (but I am imagining based on very little information): 1. The formality of the process. 2. A lack of previous informal conversations. The first time the boss shows up in a new hire's office, a good strategy is often to keep one's mouth shut. 3. Only asking new hires. A sophisticated new hire may realize that they do not know the big picture. Other new hires may not want to throw their team 'under the bus'. 4. The homegrown Google docs and in-house libraries are all "somebody's baby". And if they were a priority problem, then the founders would have fixed them. They haven't, so what is the point in mentioning something that obviously will not change. My random internet advice: 1. Come up with a real plan to fix the problems everyone knows about. 2. Ask everyone how to improve the process, not just new hires. 3. Build a culture of trust. Good luck. |