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by SyneRyder 3338 days ago
Someone on Twitter posted an excerpt about profit margins from the Southwest Airlines CEO's book. Looks like it was about 7.5%. Or as the book puts it, the lost of just one customer per flight reduces their profit on that flight by 20%:

https://twitter.com/morganhousel/status/856493737308037121

2 comments

If you want to look up margins by industry, Aswath Damodaran's valuation resources are a good start: http://pages.stern.nyu.edu/~adamodar/New_Home_Page/datafile/...
And people wonder why airlines overbook...