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by thaumasiotes 3345 days ago
> Sometimes I use a straight up password generator for the answers. Hope I never have to give those out over the phone.

I filled the security answer for my Blizzard account with random ascii garbage, which I didn't record, confident that I would always know my password.

That was true. But Blizzard disabled my account for purchasing time codes with a credit card other than the one that my account designated "preferred payment". (The card I was paying with was also listed under my account, but it wasn't "preferred". I have no idea what attack they think they're defending against.)

I had to call in. Phone-based customer service accepted "I don't think I can give you the answer to the security question" as a valid answer.

Security!