[ocdtrekkie]

Several years ago I started doing computer help/repair for seniors. Eventually people insisted on paying me a little for my time. Now, with no formal training, I've been working in IT for over five years.

Some of the neatest tricks I use day to day I figured out while trying to fix a particularly vexing problem on some little old lady's desktop.

I also feel like it's given me a great perspective on how non-technical users interact with PCs.