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by ivancdg
3342 days ago
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Where I live Uber drivers often use it as a loss leader. They chat people up, and if they strike up a rapport they suggest customers contact them directly, cutting out the middle man. They can even undercut Uber, and still make more money than they do with Uber. This especially makes sense for people who have a regular commute to the airport etc. I've experienced the same thing with Airbnb: first stay via the platform, and further stays booked directly. With Airbnb you miss out on the platform's protections. But with Uber, as the drivers are getting paid less and less, it seems easier to slide into direct contact. It can be useful to have a private car driver you know and trust, without the anxiety of the wait, or of drivers calling you to ask where you're going, only to cancel the ride. (This happens to me regularly at the airport). |
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While I'm sure there are people who strike side deals with drivers, I'd be surprised if that rose to anywhere near 5% of total volume.
Now - if you are having drivers calling you, or cancelling you (in 500+ Uber Rides, I've only had four cancellations after 60 seconds, and no driver has ever called to ask where I'm going) - it sounds like you live in a really crappy Uber dispatch area, so perhaps reverting back to side deals makes sense...