Hacker News new | ask | show | jobs
by dvtv75 3354 days ago
I recently upgraded my Linux PC, and had to reinstall Skype.

So I sign in to the new Skype, and can't remember my password. That's OK, I'll just get them to reset it. Oh, my email address expired while my PC was sitting on the junk heap? That's OK, I'll follow their prompts, this shouldn't be too difficult.

"Unfortunately, we were unable to verify your ownership of this account using the information you provided. [...]

Please submit a new account verification form At this point, your best option is to submit a new form with as much accurate information as you can gather."

I've provided the details of six different users who were on my contact list, the complete email address I used to use, and there is nothing else I can do. No email address I can contact, no phone number to ring.

Oh, and most importantly, there's no "Import old account settings" option.

Screw you, Microsoft.