I had similiar problem. I called them, got to the real person, who fixed issue within 2 minutes. Total call time was about 5 minutes. That included time, I was searching for invite and so on.
IIRC my boss wasted a few hours on the phone with two MS employees - spread over a week or two because their accounting and customer service teams couldn't speak together it seems.
I however was lucky, some tool I had bought was missing from my Windows Store account, after contacting them they contacted me back and I had it fixed within 20 minutes or something.
IIRC my boss wasted a few hours on the phone with two MS employees - spread over a week or two because their accounting and customer service teams couldn't speak together it seems.
I however was lucky, some tool I had bought was missing from my Windows Store account, after contacting them they contacted me back and I had it fixed within 20 minutes or something.