[ianmcgowan]

Google used to be pretty bad at this too, but they seem to have their act together these days. It's not an easy problem. But yeah, when I go to use a Microsoft service online it's always a crapshoot, and certain products require either a personal account or a work account. Syncing OneNote is a confusing mess because of this. And don't get me started on Lync/Skype for Business...

[orionblastar]

It is not always easy to do a good quality control when they downsize their best people and hire people willing to work for less money but a lower quality.

Back in the 1990s I worked as a tech and programmer. I issued bug reports to Microsoft and they would fix them in the next service pack or version. But in doing so they'd change the Windows API calls which broke my Visual Basic programs. I had the Dan Appleman book on API calles but had to surf the net for the changes made to them on Microsoft blogs for developers or Yahoo Clubs on programming, etc. Everytime they made a book, it was outdated as soon as it was published.

[stevenwoo]

Still have a couple of the Microsoft Developer Network t-shirts they mailed to you for reporting bugs in Visual C++/MSDN.

I can remember having an issue with a Windows API call in the 90's and having to go on usenet to find someone who knew where to download an example program that Microsoft inexplicably removed from subsequent MSDN CDs.