[jevogel]

I once lost my Xbox Live account because I deleted the associated Hotmail address that I never used. I didn't realize it until the attached credit card expired years later. I went to update the card info on the website and couldn't get on due to the non-existent email address. Spent hours with customer service over multiple calls and no one was able to link the account to a different email address or add a new credit card for me. Just insane.