[jvagner]

Yes.. I have a similar tale of woe.

I'd like to change the username of my basic Skype account. Alas, it has the company name I worked for at the time. I also have some credits in that account. I'd either like my credits back, or I'd like to change my Skype username. Neither are possible.

I'd also like Microsoft to stop asking me if I'm using a business account, or a personal account, when I enter my work email address into every Microsoft service we use every day.

That'd be nifty, too.