[diminoten]

This idea isn't cynical, it's branding. The whole point of creating a brand like Moby is to trigger conversations about what level of service you're getting when you say you're using "Moby" vs. "Docker". The CTO hears they're using "Moby", which for the first time may make the CTO realize that some of the infrastructure for his business is relying on unsupported technology (or maybe he intuitively realized it but now it's obvious).

It's not a "cheap shot", and it's not for "upvotes", it's just an observation about the nature of this change being non-technical, related to messaging.

[dstroot]

Why do we keep equating OSS to "unsupported"? Some of the OSS I use is far better supported than licensed software. Drop an issue on GitHub and it gets fixed in a few weeks.

- a CIO

[parasubvert]

Because without a legal contract to cover support, you don't have someone that contractually has to answer your call.

You might not care about this, and many don't. You're running the risk that the maintainers won't pack up shop and stop maintaining the project, and that you & your team will need to inherit the project.

Other way of looking at it, is that if you're a business, you always should pay for your software, even if it's open source. Because you will one way or another: through your team, or through the risk that free riding brings.

[venture_lol]

Support means you can get someone (or a minor army if necessary) on the phone or on the premise immediately

Platinum support means you can get C-level executives on the line.

Reputation and counter party risk all factor into evaluation and cost of support as well

[defined]

> you can get someone (or a minor army if necessary) on the phone or on the premise immediately

That's "on the _premises_".

[atgreen]

And there are a number of OSS support vendors; notably Red Hat.

[kordless]

The object "Docker" has been in dissonance for quite a while now, both by the company's perspective and the consumer's perspective. I think rationalizing it as a "brand" move is a bit simplistic.

It is a FACT that individuals are unable to use the term "Docker" on anything they would like to create and share with others. This has been enforced with takedown notices and legal entities getting involved in "protecting" the Docker brand, on Docker's behalf. This, in and of itself makes sense, given Docker is a private company with a significant amount of private investment behind it, with expected returns on protecting that investment. It has used that investment well to further build the brand, as you indicate here.

However. Docker is also an idea which is one of taking a "software container" and starting it somewhere, running it for a bit, twiddling on it in a variety of ways, then moving it somewhere else where someone else can do that too, without too much operations headache as you do so. Again, it's the IDEA of this that matters, not whether it is technically true or not. The idea simply leverages the concepts of writing, deploying and running code and smears them across a the vast resources of which the Internet is comprised.

I've seen the gleam in people's eyes when they talk about a ubiquitous computing infrastructure, of which it will run their code, without question, and never, ever breaks. Irrational beliefs are still beliefs, and sometimes it is necessary to also believe they are rational ones in order to get things done. We're all busy, and the Internet requires a lot of us to get more done in the future. People need the idea of Docker to get project's interest raised, approved, and put into production to get more things done.

This is where Docker's dissonance comes in, and does so fairly heavily handed. Docker is here to make money. They will do that at the expense of all other things, given their purpose is to preserve shareholder value first. That includes changing the idea that everyone holds about ubiquitous computing. That's not to say that shareholder value isn't tied to consumer value and completely rational, but it can also become a vicious circle very quickly when company values are prioritized over consumer values at any expense, or vice versa even.

Personally, this is why I'm not a big of traditional investments in infrastructure technologies. While I do think that traditional investments have been a great help to the growth of technology in the past, it is my belief we are going to continue to run into increasing challenges attempting to rationalize arguments for shareholder value vs. user's best interests when it comes to infrastructure. And, to make it even more challenging, I think most times the users don't realize they are trusting these offerings in an implicit way, which makes their view on matters highly irrational. That is to say, irrationality indicates additional work must be done to resolve the truths of who and what to trust. This is made difficult by applying that irrationality to the very systems on which we base trust.

I don't want to live in a reality where we are having to constantly question the trustworthiness, or irrationality, of our infrastructure.

I don't have a great suggestion for how to fix these types of issues other than proposing a radical change in infrastructure business models. I do have a suggestion on how to do that, but it will make it completely irrational for traditional investors to consider, which would limit the adoption of it, even if it got going. A catch 22, if there ever was one.

[parasubvert]

"I've seen the gleam in people's eyes when they talk about a ubiquitous computing infrastructure, of which it will run their code, without question, and never, ever breaks. "

This seems to be a much higher level construct , like PaaS or Lambda, than what Docker provides.

Docker was more of a bottom-up wake up call to those upper layers that lower layer technology usability still matters.

[kordless]

I never said otherwise. Again, the idea people hold about a technology, with a given tag, is moving in the direction of what they expect as users of said infrastructure. Please note that I did indicate this was an irrational belief. Whether or not Docker actually does this thing people understand it to be is another argument entirely.

[parasubvert]

Sure. I suppose I should have been clearer that I agreed with you, just was musing on the irrationality and the underlying category error.

[puja108]

Great comment Kord! kudos