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by Consultant32452
3355 days ago
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I can't speak for all major US tech companies, but I can speak for my experience at a major US financial firm, household name, etc. A couple years ago they did the old dump the American devs and move everything to India. I'm the American team lead. The difference, as far as I can tell, is that the time to market for new features has doubled or tripled. This isn't because the Indian devs/QA are lower quality, they're about the same. The cause for all our problems is communication barriers and the time zone problems. All of our customers are in the US. Every single question that goes in either direction takes at least a 24 hour turnaround. God forbid there's some confusion, then there's 2-3 back and forths with a 24-hour turnaround each time until someone decides they're willing to stay up until midnight to have a phone conversation. Not having seen the books I assume this looks a lot better on paper. Where it will hurt is is ten years down the road when our lack of velocity/innovation catches up to us and a more agile competitor eats us alive. If we were in a faster moving market (consumer finance is pretty slow) that ten year timeline would be much faster. |
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