[aladoc99]

Not that the author of the linked piece will see this thread, but my experience has been that those patients who leave for personal reasons, as opposed to logistical reasons, e.g., changed insurance, moved away, etc. are usually not missed. My office staff will say, "We sent Ms. So-and-so's records over to Dr. Xyz" I'll say, "Gee, that's too bad." Almost invariably the reply comes back, "No, he can have her. She's impossible." (Of course, they're nice to me, but the office staff gets a more realistic picture.) So it tends to be that people who appreciate my style and personality hang around.