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by AdamJacobMuller 3357 days ago
> keep raising their offer for compensation

That's backwards from a psychological point of view, that will entice people to hold out for a larger offer later.

How they should handle it is very simple. Pick a very large number, lets say 10k, tell everyone on the plane to raise their hand if they're willing to get off the plane for 10k.

Obviously a lot (probably way more than half) will raise their hands. Now, tell everyone "keep your hand up if you're willing to get off for 7500," rinse, repeat until you get to only four people with their hands up.

I bet united could have gotten four passengers off that plane for LESS than the $800/each that they offered at the beginning, probably a LOT less and the four passengers would have been happy about it, too.

2 comments

That's way to complicated and confusing to execute in an airport departure lounge or on an airplane
Agreed, reverse auction appropriate here, and not really that complicated.