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by scott00 3357 days ago
Not a lawyer, but it's really very simple. The law defines the minimum compensation an airline must offer a passenger denied boarding. It does not define a maximum amount. As is generally true for most entities, there is nothing preventing airlines from paying anybody they want as much money as they want, for anything or for nothing. So they are perfectly free to offer more money than that. But in a practical sense, it is ALSO the maximum that any airline will actually offer. Why offer someone $1500 to give up their seat voluntarily when you can boot them involuntarily for $1350? They're not in the airline business out of love, they're going to solve problems for the least amount of money possible. Imagine if Comcast put on your bill "Please pay at least $74.99, or more if you think it's fair." Sure, a few crazy people might send $200 out of their unadulterated love of their cable service, but the vast vast majority of people are gonna send exactly $74.99. It's both the minimum allowed legally, and the maximum expected in practice.
1 comments

I think I understand. To be fair, I haven't heard United claim that $1350 was the limit, but I've heard people on CNN and elswhere claim that (in effect) the airline's hands were tied and they could not offer more than $1350.

I suppose an excellent reason for an airline to offer more than $1350 would be to avoid losing $1.6 billion off its stock price.

At the very least, the law is applicable only to "Involuntary Denied Boarding". They can offer whatever they want for volunteers.
Delta has just announced they will pay up to 10k.

http://www.cbsnews.com/news/delta-offer-10000-to-flyers-give...

The _airline's_ hands were not tied. But the hands of the agents on the spot might have been tied, by airline policy. Because said policy may well have said they can't offer more than the required legal thing.