[braveo]

> But suppose it were entirely up to United. Whenever I've asked people what United should have done instead, "offer more money!" is really the only response I've gotten.

That can only be true if you haven't really been anywhere talking about it.

People have suggested paying more money, having them take a later flight (or a morning flight), having them take a different airline, paying for a rental vehicle and asking someone to drive them the 6 hours.

Part of the reason people are so angry about it is because there are SO many other options, and they went STRAIGHT to the nuclear option.