[Denzel]

I had a similar experience with Sony back when I was younger. Although, I did purchase the PS2 legitimately.

Something went wrong with the disc reader after a year or so. Sony told me to send it in. Then they sent me a replacement PS2 to keep... and a couple weeks later I received my old PS2, with the disc reader fixed. All free of charge.

I've been loyal to Sony ever since that fantastic experience.