| This is a scary statement that no one is willing to test it. But is it really true? I offer an alternate theory. It won't lead to an airline bankruptcy.How about we create a cancellation fee. UA can add an incentive (not sure if one already exist) to their mileage club membership giving club member free cancellation up to 5 hours before the onboard time. * Free cancellation up to 24 hours, and thereafter no refund plus a $30 cancellation fee. * 50% refund for up to 24 hours * no refund if no show * club members get up to free cancellation and 50% refund up to 5 hours, except * ultra gold club members free cancellation and 80% refund without cancellation fee IDK. Someone on their business team make up a profitable number. The truth is though, airline does this because they have a proven statistics the percentage of customers are no-show. According to [1]: > On average, the number of people not turning up to flights is around 5 percent, but, in certain circumstances, that number can be up to 15 percent. Obviously, that puts airlines in an interesting position. In the long run as airlines struggle to keep up with profit if overbooking is illegal, airlines will be forced to implement the above.
[1]: https://techcrunch.com/2017/04/11/overbooking/ |