> We were also able to get in contact with an outstanding Verizon employee who understood the urgency and impact of our situation and shepherded our case through the byzantine halls of inter-carrier communications. We had control of the phone number back by 2 PM (which, if you’ve ever tried to get two phone companies to talk to each other, is a significant achievement. We were initially assuming we wouldn’t be able to regain control until the following week).
How in the world is a random guy supposed to do this sort of thing? Anyone have any tips for people who get into these situations and who aren't already BFFs with C-level executives of phone companies or something like that?
How in the world is a random guy supposed to do this sort of thing? Anyone have any tips for people who get into these situations and who aren't already BFFs with C-level executives of phone companies or something like that?