[zaatar]

DoorDash customer support is atrocious and their own CS representatives know & acknowledge this. This is also what lead me to deleting DoorDash and sticking with UberEATS.

If I were upper management at DoorDash, I would be talking to the person that runs Customer Support to see if they (a) even recognize their CS setup is terrible (b) are doing something to fix the problem.

Context: https://twitter.com/zaatar/status/849968887491776513

[gautamnarula]

Interesting. I've used several food delivery services (Caviar, GrubHub, DoorDash, Delivery.com, UberEATS, and a few local ones in my college town), and DoorDash has been the best customer experience for me.