[trapperkeeper79]

This!!!

At the top-level, you know people are not slackers. They want to do their best to contribute. It is true that goals are not always aligned, etc.

In the modern world, it seems we have lost our humanity. This story, the United airlines story, and so many examples. I don't think things are worse off than they were in the dark ages of course. But I think we don't have an excuse to be jerks anymore - partly because as a society we have abundance or sorts. Not just pointing fingers at Amazon and United, but collectively, as a society, we need to clean up our act soon or I fear things will get worse and worse for everyone (rich and poor).