[ntsplnkv3]

They should've done a number of things before resorting to forcing people off. They should've increased the value far more before this occurred.

And on top of all that, there is no transparency at all on how they kick people off. And they have the audacity to talk nonchalantly about this man who had obligations refused to get off so he needed to be bloodied when they could've done so much more.

Sorry, it's not this man's fault someone got sick and a flight crew needs to be in Louisville. Hire more people or save 4 seats on every plane in the future. We shouldn't be responsible for a company's mistakes.