[CarolineW]

> When asked why the airline had the man forcibly removed, and whether that was standard procedure in cases of overbooked flights, United refused to comment.

> Instead they told BuzzFeed News all further questions should be referred to Chicago Police.

> BuzzFeed News contacted Chicago Police and were told to contact the Chicago Department of Aviation.

> When BuzzFeed News contacted the Chicago Department of Aviation they were transferred to a TSA message bank.

> *A TSA spokesperson later told BuzzFeed News they were not involved and to contact Chicago Police.