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by lrem 3365 days ago
In many places in Europe there are apps to hail legal taxis, with the rating system as well. To make it even funnier, in some of these places the taxis hailed by an app are significantly cheaper than Uber. The only reason anyone would ever use Uber in e.g. Dublin is being unaware of Hailo.
1 comments

The problem with rating systems for traditional taxi-services is that they are most often without effect. There is no penalty or change if a driver is rated badly.
Actually it's not the case. Not only drivers have to have a good rating to get rides off-peak, the app operator also serves as an effective complaint outlet. I've heard of cases of people complaining to Hailo about a bad ride and getting their money back. I guess the taxi drivers accept to pay back, because it's still better than losing all these future rides.