Now they sell people only "ancestry" report for half the (now doubled) price. They probably don't get it, but I expect everyone on a "full" plan does. They already have the DNA info.
I got myself tested years ago with 23andMe and you do indeed get ancestry reports. I also get 'pings' every so often from likely distant relatives (3rd-5th cousins if anything).
One lady had been adopted as an infant and was desperately seeking any sort of relative who could tell her something about her origins. I told her what I knew about the families I am descended from but man did I feel bad for her. We were likely distantly related and I'm not sure my info helped, but that would be a pretty remarkable upside to genetic testing for people who want answers.
I was actually able to almost completely solve the mystery of where my great-grandmother came from (adopted as a baby in the South in the early 20th century) using genetic testing.
One lady had been adopted as an infant and was desperately seeking any sort of relative who could tell her something about her origins. I told her what I knew about the families I am descended from but man did I feel bad for her. We were likely distantly related and I'm not sure my info helped, but that would be a pretty remarkable upside to genetic testing for people who want answers.