[morganvachon]

Indeed, could you imagine the uproar if ADT (a traditional, remote monitoring security company in the US) were to lock a customer out of their own house because of a bad review? This is no different and is downright suicidal of Garadget.

Even if this is the action of a single bad employee, so far the company has not stepped up to remedy the situation, and given it's a crowdfunded business out of nowhere, I wouldn't be surprised to learn that the bad employee in question is a founder of the company. If that's the case, it's rotten to the core.