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by _jgdh 3366 days ago
Saving the credit card charge isn't a win. Turns out that operating cash-on-delivery has significant overhead due to the cost of handling the cash, accounting for it etc. More than that, returns are much higher when the customer hasn't paid for anything. As a result, almost all ecommerce sites in India incentivise you in one way or another to pay online. I know one that will give you $0.5 off if you pay online, which is approximately what COD would cost them.