[JumpCrisscross]

I've been required to give a credit card over the phone to book. When the taxi didn't show up thirty minutes later, it was a chargeback to avoid their fees. Uber is becoming a horrible company. But in most cities (e.g. Silicon Valley, Austin, D.C., New York) they replaced something much, much worse.

[nommm-nommm]

Wow, that's awful, sounds like a blatant cash grab! You're basically guaranteed money from everyone that calls, there's no incentive to have enough drivers to cover demand.

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It's been my experience that, when calling, I've never waited less than 20 minutes for a cab and often have waited an hour. It's amazing that taking the bus is quicker than calling a cab. Once I actually was unable to even get through. I was in a small hotel lobby and the owner offered to give me a ride instead. Later on, in another hotel lobby, I paid it forward and offered to give a lady a ride to the airport when she was having trouble getting a cab on the phone.

I guess my point is, for all its flaws, Uber is still better than a taxi in less populated areas....