[chinathrow]

> I think Messenger bots are a fantastic way to achieve that.

And a fantastic way of building your bot on top of the platform of a 3rd party, which, at any time and for no reasons, can cut you off.

[sorich87]

When you have a very active Facebook page with thousands of fans, you'll get dozen of questions every day via Messenger. A bot can help with that.

And I agree with you. If you weren't using Facebook to reach customers in the past, there's no point building a Messenger bot.