| 1) Probably the most manipulative by far. Interesting to learn. 2) Also how driver get the most rides helping to maximize their earnings. In fact isn't this the whole point of surge in the first place? To push drivers to high surge areas? I would hardly call this a "psychological trick" and is very reasonable. 3) How is this a "psychological trick"? This clearly is in the drivers' benefit as it helps maximize the number of rides they take. All their time becomes productive if they get dispatched to another trip ahead of their current trip ending. Also, it's clear this makes Uber more efficient as a platform as they can treat occupied cars as active supply. 4) Is this not simply providing transparency of the bonuses/incentives Uber is offering? 5) Weird but even weirder that it works. Not the first time I've heard of this. Apparently works on emails too. A number of companies use this. A quick google show's it's well known. 6) Not shocking. Seems like relatively standard A/B testing of copy. 7) Some of this is gamification and some is transparency. All standard. This article to me largely seems like an attempt to play on the recent many bad deeds of Uber for a click-bait article that deliberately perturbs some facts to fit the narrative. This article could very easily have been written about any other company in the world. But writing it about Uber now, generates clicks and upvotes. |