[vanderZwan]

This is actually very similar to the issues HCI suffered from a few decades ago, and which indirectly lead to Interaction Design trying to separate itself from it. The former was too dogmatic about trying to apply quantitative models to everything, and the latter consciously said "nope, we're going to go look at the humanities, anthropology, and all other fields known for qualitative research and see what we can learn from there to make better human-oriented designs".

(mind you, this was before the term "UX design" got diluted to "graphic design for webpages and buttons on touch interfaces")