[NeutronBoy]

I'm reading through the support messages that were posted. Where exactly did they say they wouldn't refund the customer? It was an assumption made by the author that since they didn't ask for the money back from the driver, the customer wouldn't get a refund. It is possible that Uber ate the difference, rather than ask for money back from the driver.

[lgsilver]

Hm. He is the customer. So I think we can safely assume that the customer didn't get a refund for the charges.

[wisetechie]

There are 9 support messages, I havent posted all of them. Trust me, they arent refunding the money to me.

[ricardobeat]

They didn't say anything in fact, since all his messages are being ignored...