[ponyous]

My personal experience with them is also really bad. I bought one of their laptops several years ago. It had wifi problems, that were supposedly fixed if you bought a laptop after $DATE. I did it and it was still fucked up.

I sent it back so they would fix the issue, but I got another broken laptop. After I wrote them another email or two I stopped receiving responses from them... I was just straight out ignored. I was also a teenager that needed a laptop so I just lived with shitty wifi (speeds up to 1Mbps, wifi range <10m)... Not to mention trackpad was really shitty as well - Touch with another finger by mistake? OOOOPS your cursor has gone somewhere.

TLDR: - They were saying problems were fixed when they weren't

- They didn't even try to fix my laptop when they said they will

- They ignored me after I complained for the 2nd time

- Shittiest laptop I ever had would not recommend (mid-range Lenovo ultrabook of 2011 - I think)

Question: Did I just had bad luck and should my experience not affect my future purchases?

Edit: I know you were probably referring to spyware they were installing, but I just wanted to put my experience somewhere because it cost me too many nerves