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by greenyoda 3380 days ago
"they've done the math and handling returns works out to be cheaper for them than stopping the comingling issue..."

It may be cheaper in terms of short-term profits (which is what they can measure), but in the long run, it could be doing irreparable damage to the Amazon brand (which is much harder to measure).

I've been an Amazon customer since they first started out as an on-line bookstore, but at this point, I'm hesitant about every item I buy (even though I haven't personally been the victim of a counterfeiting scam). At this point, I'm ready to start exploring their competitors.

1 comments

To your point I backed off of a purchase on Amazon today specifically because I was afraid of counterfeit. I wanted to purchase a bag in a particular color which no longer seemed to be available on the company's site nor their Amazon store. Another vendor had the bag I wanted in that color for half the price.

Perhaps it's legit. Perhaps I could have gotten what I wanted and saved $50. We'll never know.