[alexval]

Sometimes at a large company feedback from support and those customer forms doesn't make it all the way back to the engineers. The engineers read hacker news. As soon as they saw this it makes sense that they fixed it.

Seems like the pipeline for customer feedback could be improved.

[faragon]

So engineers at "New Microsoft" read Hacker News, but don't use "New Microsoft" products on Linux.

[pmilot]

It may sound farfetched to you, but I assure you that some people who read Hacker News regularly don't actually use Linux on a day-to-day basis.

[faragon]

Sure. That was my point: the "New Microsoft" is not using Linux, or don't {care about | want} their customers using "New Microsoft" products on Linux.