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by Baeocystin 3382 days ago
I'd love to give you guys a shot. (pun only partially intended) I love coffee, and sometimes the convenience of instant would be great. I am disappointed with Starbuck's attempt.

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Honest feedback, I hope you take it in the spirit it is given: Is there really no way to just order a sampler from you, without 'you will be automatically subscribed unless you cancel?' I straight up refuse to do subscriptions. The entire 'but you can cancel at any time!' model makes me think of low-quality, as-seen-on-TV crap, and is a strong negative in terms of my brand perception. Let your product stand on its own merit. If it's good, customers will come back. Like I said, if you posted a link where I could buy a one-time-only, no other actions required on my part sampler, I would buy it immediately. As it is, the 'your sampler becomes a sub unless you cancel' is just Another Thing to Deal With, and I already have enough of those. So do most other people.